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June 30, 2005, at 05:47 PM by Kenji Nojiri of Performance Management Institute in Japan
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Describe GlobalcommunicationPage here.
to:
If you would work for a global company, you would need to understand cultural difference of your affiliates.

Key words for enhancing global communication:
1) Careful attention at your spoken and written message
English is the second language for employees of affiliates. This means you need to pay careful attention at your spoken and written messages in order to make them well understood by affiliate employees.
Tips for better communication:
  • Speak English slowly and clearly.
  • Don't frequently use idioms or jargons.
  • Confirm frequently their understanding.
  • Develop summary at the end of each session.
2) Let employees take stand
In some cultures, employees are reluctant to speak out or to take stand. They are quiet especially in a large meeting. Don't get embrassed with this reaction.
Tips for effective interaction:
  • Encourage and encourage them to speak out.
  • Develop a open communication atmosphere where they could take stand.
  • Ask someone "What's your idea?"
3) Useful even for overseas business customers
Tips described above could be applied even to customers with different cultures outside your country.
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